The Company's management and staff take the security and confidentiality of your personal data very seriously.
We strive to make our privacy policy more transparent and clear regarding the use and protection of your data. We have updated this Privacy Policy to comply with the standards of the EU General Data Protection Regulation (GDPR).
This Privacy Policy sets out our data processing methods and the ways you can protect your personal information.
AVA bet is responsible for providing bettors with accurate information about how we use cookies and how we give people visiting our website the ability to configure such files correctly.
If you have any requests, questions or suggestions regarding the Privacy Policy and the use of the services provided to you, please contact us at the address below.
We also ask you to provide us with detailed information about the pages of our website where cookie settings cause you concern.
Confidentiality
AVA bet is committed to protecting your personal information.
This Privacy Policy will let you know what information we collect when you use our services, why we collect this information, and how we use it.
Please note that this Privacy Policy constitutes an agreement between you and AVA bet (hereinafter "We", "Us" or "Our", as applicable).
We may periodically make changes to this Privacy Policy and notify you of these changes by publishing them on our resources.
We recommend that you review this Privacy Policy regularly.
Consent to the Processing of Personal Data
Rights of the data subject.
Processing of your personal data by AVA bet takes place only after your clearly expressed act of approval, establishing and confirming a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data (hereinafter "Consent").
The Consent you give us is free, given of your own will and in your own interest, specific, informed and conscious.
Your consent to the processing of personal data may be provided by you or your representative in any form that allows confirmation of the fact of its receipt, namely: in writing, in which the Consent must contain the following information:
- surname, first name, patronymic (if available), address of the data subject, number of the principal identity document, details of the date of issue of the specified document and the authority that issued it; or the same details of the representative of the data subject, together with the details of the notarised power of attorney or other document confirming the representative's authority (when consent is obtained from a representative of the data subject);
- the postal address of AVA bet receiving the consent of the data subject;
- the purposes of processing personal data;
- the list of personal data for which the data subject's consent is given;
- the name and address of the person carrying out the processing of personal data on behalf of AVA bet, if the processing is entrusted to such a person;
- the list of actions with personal data for which consent is given, and a general description of the methods of processing personal data;
- the period during which the data subject's consent is valid, as well as the method of its withdrawal;
- the signature of the data subject.
— or in the form of implied actions of the data subject expressing their intention to establish a legal relationship with AVA bet, not in the form of an oral or written declaration, but through conduct from which such an intention can be inferred (for example, registering on the AVA bet website, registering for AVA bet services, making monetary transactions that are a condition for participating in gambling in accordance with AVA bet's rules, on the individual account obtained upon registration on the AVA bet website, placing bets through a personal account and receiving winnings through it, compliance with the rules established by the organiser of the gambling activity, etc.).
Processing of your personal data by AVA bet does not require your Consent in cases where:
- processing of personal data is necessary to achieve goals provided for by international treaties or the laws of local jurisdictions, in order to carry out and fulfil the functions, powers and duties imposed by law;
- processing of personal data is necessary for the administration of justice, the execution of a judicial act, or an act of another body or official, subject to enforcement in accordance with local laws;
- processing of personal data is necessary to protect your life, health or other vital interests;
- processing of personal data is necessary to exercise the rights and legitimate interests of AVA bet or third parties, or to achieve socially significant goals, provided that this does not violate your rights and freedoms in relation to your personal data;
- processing of personal data is carried out for statistical or other research purposes, subject to mandatory anonymisation of your personal data, except in cases of processing personal data for marketing purposes;
- processing of your personal data to which you have granted access to an unlimited number of persons is carried out;
- processing of personal data subject to publication or mandatory disclosure in accordance with the laws of local jurisdictions is carried out.
The Company accepts, stores and processes data only of persons who are users of the Company. A user of the Company is a person who has agreed to the Company's rules and fulfilled the conditions of clause 2.22.
The Company has the right to unilaterally refuse a user the storage, provision or processing of any personal data without explanation.
The procedure for withdrawing consent to the processing of personal data, the procedure for obtaining information about the availability of your personal data at AVA bet, and the procedure for rectifying, blocking and destroying your personal data at AVA bet upon request, are regulated by the General Data Protection Regulation (GDPR), which we comply with in full.
Purposes of Collecting Information
We collect and process information that may be used for the purposes of personal identification, including but not limited to first and last name, date of birth, credit card information, home or other physical address, email address, phone number or other relevant Personal information (hereinafter "information").
You may be asked to provide personal information when using our website or services and registering an account.
The personal information we collect may include:
- contact information (including phone number, email address);
- residential information (postal address);
- payment information;
- transaction history;
- website usage preferences;
- feedback about the Services;
- data collected from messaging platforms such as Telegram, Facebook Messenger, WhatsApp, Viber and others via their APIs. Such data may include: phone numbers, profile identifiers and other identifying information.
This information is collected, processed and stored by us on servers in accordance with the requirements of the laws of your state. When you use our services, our servers retain your unique activity log, which collects certain administrative information and traffic data, including:
- source IP address;
- time of access;
- date of access;
- web pages visited;
- language used;
- software crash reports;
- type of browser used.
This information is necessary to provide high-quality services. We never collect personal information about you without your knowledge.
Means of Collecting and Processing Data
We may automatically collect certain data, as discussed above, and receive Personal information from you that you voluntarily provide to us through services, messages and interactions on the AVA bet website.
This includes information that we may collect through integration with messaging platforms such as Telegram, Facebook Messenger, WhatsApp, Viber and others, including, but not limited to, by sending messages related to your account and other means of communication.
We may receive personal information from online vendors, service providers, and from lists of bettors legally acquired from third-party suppliers.
In addition, we may use the services of third-party providers to provide technical support for online transactions and account maintenance.
We will have access to any information you provide to such providers and third-party e-commerce services, and we will use personal information in accordance with the provisions of this Privacy Policy.
This information will be disclosed to third parties outside the Company only in accordance with this Privacy Policy and the laws of your state.
Use of Information
We use the personal information you provide to us to deliver services, to support you, to ensure security, for identification and verification, to process any online transactions, to assist in participation in third-party promotions that meet certain business requirements, or to send messages via messengers such as Telegram, Facebook Messenger, WhatsApp, Viber or others, as well as for any other purposes related to the operation of our gaming Services.
Thus, when providing services, we may share your personal information with our partners, carefully selected by us (including any other parties that have agreements with you regarding the sharing of your data).
Your personal information may also be used by us to provide you with:
- promotional offers and information about our products and services;
- promotional offers and information about the products and services of our partners in order to expand the range of Services provided to you and improve the quality of service for bettors.
From time to time we may ask you for information through surveys or contests. Participation in these surveys or contests is entirely voluntary, and you always have the choice to disclose or not disclose your personal information.
The information requested may include contact information (such as name, mailing address, phone number) and geographic information (such as postal code or mailing address), and age.
By participating in any contest or receiving a prize from us, you agree that we will use your name for promotional purposes without additional compensation, except where prohibited by law.
If you have not made a final decision about whether or not to receive promotional information from us, we may use your personal information (including email address and phone number) to provide you with information about our products, services and promotions, including third-party gaming products and services (online poker, casino, betting, backgammon, etc.) that have undergone careful screening by us.
Disclosure of Information
We do not disclose your Personal information to companies, organisations or individuals not affiliated with AVA bet.
We may provide information about you to companies, organisations or individuals not affiliated with AVA bet if you have given us your consent to do so.
You agree that Personal data will be disclosed to third parties only in cases where we need to use the API of messaging platforms such as Telegram, Facebook Messenger, WhatsApp, Viber or others, in accordance with their privacy policies.
We may disclose your Personal information if required by the laws of your state, if you are found to have deceived or attempted to deceive us or any other user in any way (game manipulation, payment fraud, etc.) or if we believe that such action is necessary to:
- comply with any legal matter or process relating to us, on any of our sites, or in any of our services, or in circumstances where we are bound by legal obligations;
- protect our rights or property;
- protect our users or the public.
If we have reason to suspect you of payment fraud, including the use of stolen credit cards or any other fraudulent activity, including chargebacks or prohibited transactions such as money laundering, etc., we reserve the right to transfer this information together with your personal information to other online gaming sites, banks, credit card companies, relevant regulatory bodies and law enforcement agencies.
For the purposes of state gambling-addiction prevention programmes, your data may also be transferred to relevant institutions.
Access
You can "opt out" of receiving any promotional messages by:
- changing the settings in your account;
- writing us an email in response to a promotional message you received from us;
- sending an email or writing to support at any time.
In addition, you can contact us at any time if you:
- want to know what personal information we collect, process and store, and from what sources we obtained it;
- want to confirm the accuracy of the personal information we have collected about you;
- would like to update your personal information;
- want to file a complaint regarding our use of your Personal information.
We may update any information provided to us if you prove the need for such changes and complete identification.
For the avoidance of doubt, we additionally state that nothing in this Privacy Policy will allow us to refuse to provide your Personal information if we are required to provide it under the law of your state.
Consent to the Use of Electronic Service Providers
To play on our services, you will need to send us and receive from us funds. To ensure the normal operation of such services, we may use third-party electronic payment systems to process the necessary financial transactions.
By agreeing to and accepting this Privacy Policy, you knowingly and unambiguously agree to the transfer to third parties of your personal information necessary for processing and conducting monetary transactions, including agreeing to the transfer of your personal information outside your country (when necessary).
We take measures to protect your privacy when working with third-party payment systems.
Consent to Security Checks
We reserve the right to conduct security checks at any time to confirm the registration data provided by you and to verify the correctness of the use of our services and financial transactions in order to prevent possible violations of our Terms of Use and applicable law.
By using our services, you thereby agree to our Rules and Terms and allow us to use and send your personal data to third parties for the purpose of verifying the information you provide when registering and using our services, including, if necessary, outside your country.
Security checks may include, but are not limited to, financial reporting and other confirmation of your personal information that you provide to any third-party database other than ours.
Security
We understand the importance of ensuring security and using the methods necessary to maintain the confidentiality, integrity and availability of information. We store all personal information we receive directly from you in an encrypted, password-protected database located on our secure network behind active, modern firewall software.
Our services support SSL version 3 with 128-bit encryption. We also encourage our subsidiaries, agents, partners, affiliates and suppliers to apply the same adequate security measures.
However, sending information over the Internet is generally not completely secure, and we cannot guarantee the security of your data while it is in transit. Any data you send, you send at your own risk.
AVA bet has all the security procedures in place to protect your data after it is received.
Protection of Children
Our services are not intended for persons under the age of 18 or another age of majority in your state.
Any person providing us with information through our services confirms that they are eighteen (18) years of age or older (or another legal age of majority in your state).
Our company's policy includes identifying attempts by minors to access our services, which may require additional security analysis.
If we become aware that a minor has attempted to provide or has provided us with their personal information through our services, we will not accept it and will remove such information from our databases.
Cross-Border Transfer
Personal information we collect may be stored and processed in any country in which we or our affiliates, suppliers, partners or agents provide gaming services for our gaming platform.
This may also include the transfer of data to messengers such as Telegram, Facebook Messenger, WhatsApp, Viber or others, in accordance with their privacy policies.
By using our services, you expressly consent to the transfer of your information outside your country (including to countries that cannot be assessed as having adequate privacy and personal data protection laws).
Nevertheless, we take all necessary measures to ensure that our agents, partners, affiliates and suppliers, regardless of their location, comply with our privacy standards in general and this Privacy Policy in particular.
Third-Party Relations
We cannot ensure the protection of information that you provide to a third-party online site that links to our services, or any other information collected by any third party that is a participant in our affiliate programme (if applicable), or in any other way, since these third-party online services and sites do not belong to us and are operated independently of us.
Be careful. Any information collected by third parties is governed by the Privacy Policy of those parties, if any.
Legal Disclaimer
We are not responsible for events beyond our direct control.
Due to the complex and constantly changing nature of our technologies and business, we make every effort but do not guarantee error-free operation related to the confidentiality of your personal information when visiting other websites that you have navigated to using links located on our website. Sites that are outside our control and are not covered by this Privacy Policy should provide you with the opportunity to review their security policy. If you visit other sites, you should be aware that the operators of those sites may collect your personal information, which will be used by them in accordance with their privacy policy, which will differ from ours.
Be careful. We do not guarantee the security of your data while it is in transit over communication channels. Any data you send, you send at your own risk.
We are also not responsible for any direct or indirect losses related to the illegal use or theft of your Personal information.
Consent to the Privacy Policy
Your use of our services constitutes your voluntary consent to this Privacy Policy and grants us the rights to collect, process and store your personal data.
This Privacy Policy should be read in conjunction with the terms of use of electronic service providers and any additional applicable rules and conditions posted on our platforms and websites.
We will periodically make changes to this Privacy Policy and notify you of these changes by publishing the amended terms on our platforms and websites. Your continued use of our services after any changes to this Privacy Policy means that you unconditionally accept these changes.
This is our complete and exclusive Privacy Policy as of 16 May 2018; it supersedes any other earlier version and applies only to ava.bet.
We recommend that you review this Privacy Policy regularly so as not to miss any important changes to it.